Privacy Policy

What we collect

• Account information: name, email address, and sign-in details, handled by our authentication provider (Clerk).
• Collection data: artwork records, images, documents, loans, condition logs, and valuations you enter or upload.
• Billing information: subscriptions are managed by Clerk Billing, and payments are processed by Stripe on Clerk's behalf. We store your plan, its status and renewal date, and a record of billing emails we have sent you; we never see or store full card numbers.
• Technical data: basic logs (such as IP address, browser type, and error reports) needed to operate and secure the Service.

How we use it

To provide and secure the Service, process payments, send essential service messages, and provide support. We do not sell your personal information, and we do not use your collection data to train third-party AI models.

Service providers

We share data only with providers that help us run Artus, under contracts that limit their use of it: Clerk (authentication and subscription billing), Convex (database and file storage), Stripe (payment processing for Clerk Billing), Vercel (hosting and temporary image previews), Resend (delivery of billing emails, such as the notice when Pro is canceled), and Sentry (technical error reporting, when enabled).

Retention and deletion

We keep your data while your account is active. You can export it at any time and permanently delete your account from Account settings, which removes your records and uploaded files. Unattached uploads are normally removed after 24 hours by hourly cleanup. Temporary server-side image previews expire within 24 hours and remain access-controlled. Payment records may be retained by Clerk and Stripe as required by law. Archive downloads and restores may use temporary storage in your browser. Restore copies are removed when the operation finishes or fails; copies left by a closed browser or a large download are removed on a later archive operation after one day. You can also remove them by clearing this site’s browser data. Downloaded backups remain yours to manage.

Canceling Pro never deletes data. When Pro ends, your records and files stay in your account, and you can view, edit, export, and remove them on the Free plan. While your vault is over a Free limit, you cannot add more of that kind (pieces, collections, or files) until it is back under the limit or you resubscribe.

Dormant accounts: if a Free account uses more file storage than the Free storage allowance (1 GB) and has had no sign-in for 24 consecutive months, we may remove uploaded files beyond that allowance. Before doing so we will send at least three email notices, over a period of at least 90 days, each with a link to export your data. Records you entered (text data such as titles, values, and notes) are not removed under this clause.

Your rights

Depending on where you live (for example under GDPR or CCPA), you may have rights to access, correct, export, or delete your personal data, and to object to certain processing. Most of these you can do yourself in the app; for anything else, contact us.

Security

Data is encrypted in transit, access is scoped to your account, and files are stored with our infrastructure providers. No system is perfectly secure, so please keep your own backups of critical records.

Changes and contact

We will post updates here and notify you of material changes. Contact hello@artus.app with any privacy questions.