Terms of Service

1. Your account

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be at least 18 years old, or the age of majority where you live.

2. Your content

You keep all rights to the records, images, and documents you upload ("Your Content"). You grant us a limited license to store, process, and display Your Content solely to operate the Service for you. You are responsible for having the rights to upload it.

3. Valuations are estimates, not appraisals

Value estimates, ranges, and "Reference estimate" results produced by Artus are automated, informational estimates based on the data you enter. They are not certified or qualified appraisals, are not prepared by a licensed appraiser, and must not be relied on for insurance, tax, estate, sale, lending, or legal purposes. Consult a qualified appraiser for those uses.

4. Plans, billing, and cancellation

Paid plans are billed in advance on a recurring monthly or annual basis through Clerk Billing, with payments processed by Stripe, and renew automatically until cancelled. You can cancel at any time from Account › Billing; access continues until the end of the paid period. Except where required by law, payments are non-refundable. We may change prices with at least 30 days' notice before your next renewal.

If you downgrade or your subscription ends, nothing is deleted. Your existing data stays available to view, edit, export, and remove, but features and limits of the Free plan apply: while your account is over a Free limit, you cannot add new items of that kind.

If a Free account uses more file storage than the Free storage allowance (1 GB) and has had no sign-in for 24 consecutive months, we may remove uploaded files beyond that allowance after sending at least three email notices, with an export link, over at least 90 days. Records you entered are not removed under this clause. See the Privacy Policy for details.

5. Acceptable use

Do not misuse the Service: no unlawful content, malware, attempts to access other users' data, automated scraping, or activity that disrupts or overloads the Service. We may suspend accounts that do.

6. Data export and deletion

You can export your data (CSV and full JSON backup) from Tools at any time, and permanently delete your account from Account settings. Deletion removes your records and files and cancels any active subscription.

7. Availability and changes

We work to keep the Service available and your data safe, but the Service is provided "as is" without warranties of any kind. Keep your own backups of important records. We may modify or discontinue features; if we shut down the Service we will give reasonable notice so you can export your data.

8. Limitation of liability

To the maximum extent permitted by law, Artus is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or value of any artwork. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

9. Changes to these Terms

We may update these Terms. If changes are material we will notify you by email or in the app before they take effect. Continued use after that means you accept the updated Terms.

10. Contact

Questions? Email hello@artus.app.